Scottsdale, Ariz. - July 7, 2003 - Best Software today announced that SalesLogix was awarded the CRM Excellence Award from Customer Inter@ction Solutions® magazine, a premier CRM, call center and teleservices magazine published since 1982 by Technology Marketing Corporation (TMC®).

"We are thrilled to be recognized by Customer Inter@ction Solutions magazine for delivering a CRM solution that offers customers superior CRM functionality and a high return on investment,” said Jim Foster, EVP of Best Software. “With over 5,300 customers, SalesLogix continues to provide organizations with a solution that offers high levels of end-user adoption, drives sales performance within the organization, and provides teams with insight into the entire customer lifecycle through integration with other business management applications.”

The fourth annual CRM Excellence Awards were presented to companies whose products or services have proven invaluable in helping their clients implement successful CRM strategies and maintain customer relationships from acquisition through retention. Awards are based on hard data — facts and numbers demonstrating the improvements that the winner's product has made in a client's business.

"Customer Inter@ction Solutions magazine implemented the CRM Excellence Awards as a way of commending the companies that have proven to be true CRM partners to their customers and clients,” said Nadji Tehrani, Chairman & CEO, TMC. “Best Software has demonstrated to the editors of Customer Inter@ction Solutions that their products and services have substantially improved the processes of their client's businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset ... their customers."