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Microsoft Dynamics CRM Overview

A full Customer Relationship Management solution that can meet the needs of sales, marketing and customer service. Microsoft Dynamics CRM is beneficial both for companies that haven't used CRM software before, and those who have outgrown Act! and Goldmine. Additionally, Microsoft Dynamics CRM can integrate to accounting/ERP systems via Microsoft BizTalk XML link, and if your company has Microsoft Dynamics GP (formerly Great Plains) or Microsoft Dynamics SL (formerly Solomon), the BizTalk integration is already provided.

These businesses:

  • See themselves as a sales growth oriented business
  • Trying to improve efficiency with marketing campaigns
  • Budget conscious
  • Limited IT resources
  • Don't need large, monolithic CRM solutions
  • See themselves as progressive, visionary
  • Looking for a strategic advantage
  • Operational integration is very important
  • Have double-booking of appointments because current contact management software doesn't integrate to Microsoft Outlook calendaring
  • Need automatic email response for customer service incidents

Microsoft Dynamics CRM solutions range from $2,500 to $30,000, based on systems with 5 to 25 users.

Martin & Associates is the premier partner of choice in Cincinnati, Ohio and the tri-state area for companies wishing to implement Microsoft Dynamics CRM.

Read more about how Microsoft Dynamics CRM can benefit your organization on Microsoft's web site.

Microsoft Dynamics CRM Comparison Brochure


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